Quail Valley Utilitiy District
3134 Cartwright Road, Missouri City, Texas 77459
(281) 499-5539
customercare@quailvalleyud.org
Start Water Service
Please have the following information handy when you appear in person at the Quail Valley UD Customer Service office to request new service:
- Address where service is to start
- Start date
- Driver’s License
- Your Social Security number
- Day and evening telephone numbers
- E-mail address (for emergency notification only)
- Billing address, if different than service address
- Proof of purchase or lease agreement
Forms and Applications
- New Service Application Form
- Notice About Confidentiality of Customer Information
- Discontinue Service / Change of Address Form
- Water Quality Reports
- Water Rates Chart
Discontinue or Transfer Water Service
To stop your water service, please contact the Quail Valley UD customer service office.
All requests must be made in writing by mail, fax, or e-mail to have the service take out of your name.
Customer Service can also assist you if you are moving within the same District service area and would like to transfer your service.
Payment Options
- Online
Customer Portal
Guest Pay - Electronic Funds Transfer
Go online to our customer portal and sign up to authorize Quail Valley U.D. to initiate automatic monthly electronic debit entries from your credit/debit card or from your checking/savings account for payment of you monthly water bill. If you use a credit/debit card payment, a 3.5% processing fee will be charged and for a check payment a $1.00 fee will be charged. - Pay by Phone: (281) 410-2221
- Mail or Drop-Off
- Mailing Address:
Quail Valley Utility District
P.O. Box 223763, Dallas, Texas 75222-3763 - Drop-Box Address ( 24-Hours ):
Quail Valley Utility District
3134 Cartwright Road, Missouri City, Texas 77459
- Mailing Address:
For Garbage questions, contact: (281) 403-5800